Contact Us

We’d love to hear from you! Whether you have questions about our toiletry bags, minimalist canvas totes, or cosmetic pouches, need assistance with an existing order, or want to discuss bulk orders, our customer service team is here to help.

Get in Touch

• Company Name: Tridentre Rozzelles Ferry LLC

• Contact Person: MONICA ALEXANDRIA SIMRIL

• Business Address: 615 S College St, Charlotte, NC 28202, United States

• Customer Support Email / Contact Portal: http://rp4nk1-hv.myshopify.com/

Customer Service Hours

• Monday – Friday: 9:00 AM – 5:00 PM (EST / US Eastern Time)

• Saturday – Sunday: Closed

• U.S. Federal Holidays: Closed

We aim to respond to all email inquiries within 24 to 48 business hours.

How Can We Help You?

When reaching out regarding an active order, please include your Order Number (e.g., #1001) in your message so we can assist you faster.

Inquiry Type	How We Can Assist
Product Specifications	Questions about bag dimensions, canvas weight, pouch compartments, or fabric care
Order Status & Tracking	Shipping updates, tracking information, or address updates prior to dispatch
Returns & Exchanges	Return authorizations, damage replacements, or refund statuses
Wholesale & Custom Orders	Bulk purchasing, corporate gifts, or volume discount inquiries

Thank you for visiting Tridentre Rozzelles Ferry LLC. We look forward to providing you with high-quality bags and everyday carry accessories!